Frequently Asked Questions
I'M CURRENTLY OFF WORK UNTIL MID-JUNE
I'M NOT MONITORING MESSAGES SO I WILL RESPOND WHEN I GET CHANCE. THANKS FOR YOUR UNDERSTANDING
I have made a changes to my business during the current pandemic, in accordance to government guidelines, to make sure contact-free collections are safe for both my household and my customers.
I work alone from home and buy in bulk from wholesalers, which means I can limit my contact with other people.
Contact-free collection is from my home, I ask for an time for collection to stagger people coming to my house.
I want to thank you for the continuing support for my business, please check out the 'Current Menu' or 'Celebration Items' sections to order, thanks Amy
Where are you based?
I work from home and I'm based in Chesterfield, Derbyshire. My address for pre-ordered collections is 16 Healaugh Way.
How has your business changed during Covid-19?
To comply with government guidelines, I have made some changes so I can still work, but in the safest way possible. Click here for more information.
Can I collect from your house?
Yes, contact-free collection is available Tuesday-Friday between 9-5pm or 8.30-11am Saturdays.
I want to order a celebration item, how do I do this?
Please visit the 'Celebration Items' section on my website then get in touch with your selection.
I’ve sent a message. Why haven’t I received a response?
It isn't always possible for me to reply straight away. Please wait up to 3 days for a response. If you message on the weekend, it may take longer.
Do you cater for any intolerances or allergies?
Yes, I do. Please get in touch regarding dietary requirements. Please always let me know of any intolerances or allergies before placing your order. Please be aware that all items may contain traces of nuts and peanuts, as I regularly handle nuts in my kitchen. If I'm aware of an allergy I can take extra care, but can't guarantee there is no cross contamination. Please get in touch to discuss.
Do you post?
Yes! I post with Royal Mail. Please check out my 'postal boxes' section to see what is available at the moment.